Answers to Tenant Complaints Order Form

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ANSWERS TO TENANT COMPLAINTS ARE DONEON A CASE BY CASE BASIS.  IN ORDER TO EVALUATE THE SITUATION AND LET YOU KNOW WHAT IS REQUIRED, PLEASE FAX A COPY OF THE TENANT'S COMPLAINT (from DHCR) TO US AT (718) 789-8536.  PLEASE INCLUDE YOUR ACCOUNT NUMBER.  WE WILL REVIEW IT AND GET BACK TO YOU TO LET YOU KNOW WHAT WE NEED TO ANSWER THE COMPLAINT.  (IF YOU DO NOT HAVE AN E-MAIL ADDRESS OR FAX NUMBER, WE WILL CALL YOU - PLEASE INCLUDE A DAYTIME PHONE NUMBER.)